Your item(s) should be returned with your original invoice/receipt within 14 days of receiving the order in the UK (within 21 days outside the UK) and ensure that the item is posted back in appropriate packaging to ensure the items do not get damaged in transit.
Once the item has been approved for return and received by us, we will exchange and/or refund the original payment debit/credit card for the sum paid. If it is for the exchange, we would agree the shipping cost in advance before sending the goods for the exchange.
All refunds and exchanges for goods purchased via our website or by telephone must ONLY be made by post/courier.
Please send all returns to:
Joo Lee / Greenberry Kids
29A Pilgrims Lane
As a small business, we are unable to provide a return label, please keep a proof of the return when you post it back to us by airmail from abroad.